Shipping & Handling
How do I setup Shipping & Handling?
Fixed Shipping by Product
Shipping can be added to any single product by editing that product (or sku) and selecting 'Set Price' for the shipping group. Then just enter the price you would like to charge.
Shipping by Schedule
If you would like to set the shipping prices on a broader scale, you should use the Shipping Schedule. On the Product list page, click the Shipping link at the top of the list.
On the Shipping Schedule page, click add or edit. There are a variety of choices and we will go through them here:
- Pick a name for this schedule entry. It would be good to use a descriptive name like 'International Fixed' or 'US & Canada Only' or 'All Shipping'.
- Pick or add a Delivery Method. This is purely descriptive and is meant to convey to your customer which delivery method will be used for this entry. Good examples include 'Ground' or 'Slow' or 'Speedy Delivery'.
- Pick a type of shipping. You may either specify a fixed price, or a price based on the range of the order sub total or simply provide an Action which prompts the customer to 'Call for pricing' or 'We ship this product manually'
- Specify destinations. This is very important and the Shipping Schedule uses this to compare where the product is being shipped to with the countries specified in this entry. One could for instance specify that shipping is free to any destination within the US but $10 will be added for order outside the US.
Some examples would include:
Free shipping to the US and $10 shipping charge to all countries outside the US:
Free shipping to the US & Canada and shipping charge of $25 to orders placed in the United Kingdom:
UPS/FEDEX
1. Add Suppliers
On the site's ecommerce edit screen (under Admin < Account) check 'Manager Suppliers'. Save, then go to the product list page. A new link for 'suppliers' should appear. Click that link and add a new supplier. The supplier is the address from which the products will be shipped. If there are multiple places that products will be shipped from, add additional suppliers.
2. Edit Products
Edit each product that you will be shipping with UPS or Fedex. Choose either UPS or Fedex from the 'Shipping Group' drop dow, enter the dimensions and weight of the package and choose the shipping group. If the suppliers drop down does not appear above the weight field then you will need to add a supplier. Weight and dimensions are not required but will help make sure that shipping charges are most accurate.
When the customer checks out they will be given a few shipping options with the price auto calculated based on the supplier and dimensions entered.
Price Range
You can specify shipping based on the price of the product(s). An example, if the total cost of the order is between $0-10, $1 is charged. If between $11-30, $3 is charged, etc.
On the products list page click 'shipping'. Then add a new shipping option. Under 'Select Type' choose 'price range'. To charge $1 for an order of $0-10, enter 0 for 'From', 10 for 'To' and 1 for 'Shipping Cost'. You can also have the shipping be a percentage of the total order. To do this, under shipping cost, change the drop down from 'USD ($)' to Percent.
Multiple sets of prices can be created with delivery methods.
Delivery Methods
You can use multiple sets of price ranges with delivery methods. For example you could make two delivery methods, one for standard delivery and one for rush. Then make a set of price ranges that use standard and another that uses rush. When the customer is checking out they will choose which method to use and shipping will based on that.
Handling
Additional handling charge can be added to all sales on the ecommerce edit page. Simply add price in the 'Handling Charge' field and all products will include the additional cost.
Other Actions
If you would like the customer to arrange shipping for a product you can specify and action for the customer to take.
On the products list page click 'shipping'. Then add a new shipping option. Under 'Select Type' choose 'Action'. Then enter the action you would like them to take. For example 'Call 555-5555' or 'Email .com'