Adding Shipping and Handling

Ekklesia 360 allows you to create Shipping Methods that attach shipping rates to products according to your own criteria. Shipping options can also be configured across many products or on a per-product basis.

Add a new Shipping Rule

1. Navigate to Ecommerce > Products > Shipping and click Add a New Shipping.

2. Label: an internal label that helps you identify this shipping rule.

3. Delivery Method: a text description of the shipping option. Some examples would be "Ground", "Extra Speedy Delivery" (or "Carrier Pigeon"). All methods can be managed under Ecommerce > Products > Shipping > Shipping Methods.

4. Type: the shipping calculation desired. Available types are:

  • Range
    The shipping rule will apply to purchases with a total between a range of amounts. You can specify shipping costs on a per-country basis including a flat rate or percentage of the sale. For example: if the total cost of the order is between $0-10, $1 can be charged. If between $11-30, $3 is charged, etc. To charge $1 for an order of $0-10, enter 0 for 'From', 10 for 'To' and 1 for 'Shipping Cost'. You can also have the shipping be a percentage of the total order. To do this, under shipping cost, change the drop down from 'USD ($)' to Percent.

  • Fixed Price
    Products associated with this shipping group will have a fixed shipping rate.

  • Action
    If you would like customers to do something specific for the shipment of this item, use this shipping type. Enter the action you would like them to take. For example, "Call 555-555-5555" or "Email".

5. Shipping Cost: The default is a fixed amount. Select Percent to specify what percentage of the total order should be the shipping cost.

Using Shipping Rules

Example 1

You have two delivery methods, one for standard delivery and one for rush. Create two shipping options using 'Price Range' shipping type with one using the Standard Delivery delivery method and the other using Rush delivery method. When the customer is checking out with items within the price range the customer will be able to choose between rush and standard delivery costs.

Example 2

All CDs ship with a flat rate of $2 per item, all DVDs ship for $2.50 an item. Create two shipping options using the 'Fixed Price' shipping type, one with $2 for shipping cost and another for $2.50 as shipping cost. When editing or creating CD products, select the $2 shipping group; when editing or creating DVD products, select the $2.50 shipping group. 

Setting fixed shipping costs on a per-product basis

To set shipping on a per-product basis, edit the product or SKU and under Shipping Group, select Set Price, and enter the price you would like to charge for this product.

Setting calculated shipping costs via Fedex or UPS rates

Products can be configured to ship specifically with UPS and Fedex as well. Using provided dimensions and weight as well as the sending location, UPS and Fedex options (Ground, Expedited, etc.) are automatically calculated for the customer.

Add A New Supplier

In order to calulate the cost of UPS and Fedex shipping, an shipping origin must be specified. This is a called a "Supplier". Navigate to Ecommerce > Products > Supplier to provide the address for a new supplier. Select the "Default" tab to select a default supplier location.

Specify Weight & Dimensions

Once a supplier is created, product weight and dimensions can be entered in on per-product basis.

Edit each product that you will be shipping with UPS or Fedex. Choose either UPS or Fedex from the 'Shipping Group' drop dow, select the supplier (where this product will be shipped from) and enter the dimensions and weight of the package.

Weight and dimensions are not required but will help make sure that shipping charges are most accurate.

When the customer goes through checkout on the website, they will be given a few shipping options with the price auto calculated based on the supplier and dimensions entered.

Handling Charges

An additional handling charge can be added to all sales by going to Admin > Account > Ecommerce > Handling Charge. Just add a price in the Handling Charge field and all products will include the additional cost.



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