Monk Donate

Authorize.Net required information errors

If you encounter a payment gateway error where Authorize.Net reports that certain information is required, you may remove these requirements in Auth.Net, as Monk Donate may not submit this information.

Particularly, to avoid the error "Phone is required" or "Email is required"... 

  1. Login to the Merchant Interface at https://secure.authorize.net.
  2. Click on Settings and Profile > Payment Form > Form Fields.
  3. Uncheck the Required box for all Phone and Email fields.
  4. Save your changes.

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